Technology Service Center Technician(H)

MO-REMOTEremote$52K – $104K

Posted today · via Workday

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About this role

It's more than a career, it's a calling. MO-REMOTE Worker Type: Regular Job Summary: Provides first line support and resolution for password resets, and service requests. Provides second line support for Analyst and Senior Analyst pertaining to incoming calls and incidents, to include all Clinical and Non-Clinical applications and systems. Remotely assists users of the organization's systems on all enterprise applications and hardware. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES Answers, evaluates and prioritizes incoming telephone, voicemail, eHelps, and email requests from end users. Documents technical solutions to problems during resolution of an issue. Escalates issues appropriately to internal Analysts and Senior Analysts.…

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Recency

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Location fit

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