Customer Success Team Lead
Londonhybridsenior
Posted today · via Workday
About this role
About the Role: Grade Level (for internal use): 11 The Associate CS team supports three areas of the business: the core With Intelligence platform, Investor Solutions and PMR. While each serves different customers and use cases, they share similar Customer Success challenges around adoption, engagement, retention and demonstrating ongoing value. As With Intelligence continues to grow, we are looking for an experienced Customer Success Team Lead to build and develop a high-performing team across these verticals. The Role This is a hands-on people leadership role focused on reducing churn, improving customer engagement and raising the overall standard of Customer Success across the Associate, Trad, PMR and Investor Solutions teams.…
Read the full description on STANDARD & POOR'S FINANCIAL SERVICE's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: salesforce, outreach
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in London. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
salesforceoutreach