Head of Client Services, VP II - State Street Investment Management

Role: VP II, Head of Client Services - State Street Investment Management Role Purpose Provide leadership for CCG Client Services and Client Portal, owning the delivery of a consistent, scalable, and client‑centric service model across regions to drive client satisfaction, retention, and long‑term growth. Oversee Client Services across EMEA, APAC and N. America, setting global standards and ensuring operating model alignment. Maintain local oversight of the CCG Poland organisation, with responsibility for employee engagement, people matters, and execution of the branch strategy. This role reports to the Head of EMEA CCG Strategy & Operations, with a dotted‑line reporting relationship to the State Street IM Head of Poland branch.…