Business Process Associate - 1st Shift (Hybrid)

Michiganonsitejunior$66K$93K

Posted today · via Workday

About this role

Work Flexibility: Hybrid Schedule: 1st Shift: Mon – Fri, 8a – 5p Hybrid: In office 3 days/week Overtime based on business needs What you will do As the Business Process Associate, you will support and lead continuous improvement efforts within Customer Service by identifying process gaps, analyze root causes, and help implement sustainable solutions. Support continuous improvement initiatives and projects, under the guidance of leadership, by identifying process gaps, analyzing root causes, and supporting the implementation and sustainment of process changes using business process improvement, problem-solving, and change management practices. Assist with maintaining and updating business process documents under guidance to ensure accuracy and usability.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sigma, teams

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Michigan. We weight your proximity and willingness to relocate.

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Skills in this role

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