Lead Analyst, IT Service Delivery

Gurugramonsitesenior

Posted 3 days ago · via Workday

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About this role

Work Flexibility: Hybrid The IT Service Delivery Functional Lead for Manufacturing SAP will support platform management activities serving as a partnered liaison between the business, IT Basis, IT Security and IT Functional Teams. This role is responsible for building strong, collaborative relationships across our IT and business teams bringing SAP ECC functional expertise . What you will do: Ensure excellence in process execution across all operational processes (e.g., incident, problem, change, configuration, etc.) related to the service. Leads continuous improvement initiatives to mature operations and increase visibility into service performance.…

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This role is based in Gurugram. We weight your proximity and willingness to relocate.

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