Customer Service Specialist
Amsterdamonsitemid
via Greenhouse
About this role
Suitsupply is always pushing the boundaries of customer service, aiming to deliver the highest standards of care to our customers globally. As part of our dynamic Customer Service team, you’ll be at the heart of this mission—resolving inquiries, guiding purchases, and ensuring a seamless customer experience across all channels. We’re looking for people who bring curiosity, empathy, and a solution-driven mindset to their work. If you're eager to learn, and excited to contribute to a fast-growing company, we’d love to hear from you!
What you will do:
Communicate with international customers via WhatsApp, chat, email, and phone
Provide personalized advice on size, fit, and style to enhance each customer’s journey…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Amsterdam. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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