Director Experience Management
McLeanremotedirector$113K – $174K
Posted today · via Workday
About this role
Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. What You’ll Do Lead Sunrise’s enterprise Experience Management (XM) program, using team member and customer feedback to improve engagement, satisfaction, retention, and measurable business performance. Own and optimize the XM/Voice of Customer platform—such as Qualtrics—including survey design, logic, distribution, dashboard configuration, reporting, vendor management, and budget oversight. Transform quantitative and qualitative feedback into clear, actionable insights, identifying experience trends, pain points, and opportunities across communities, regions, and corporate functions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
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teams
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