Member Success Representative
remotemid
via Ashby
About this role
Superpower is looking to bring on a Member Success Representative to join our high-touch concierge support team. This isn’t your average support role, our members deserve white-glove concierge-level support and we’re committed to going above and beyond.
As a Member Success Representative, you’ll be the first point of contact for our members, acting as a trusted guide through their health journey with Superpower. Whether it’s helping our members schedule a blood draw, or orienting them to our platform, you’ll ensure every interaction is seamless, empathetic, and solutions-focused.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, notion, loom, hipaa
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
gonotionloomhipaa