Dispatch Support Specialist (Dayshift)

Are you detail-oriented, customer-focused, and passionate about logistics? Join our team as a Dispatch Support Specialist and play a key role in ensuring efficient delivery operations while providing exceptional support to customers and drivers. Key Responsibilities Dispatch deliveries across assigned markets and create efficient routes based on driver schedules, customer needs, and service level agreements. Manage daily dispatch operations using the company's dispatch system. Communicate with customers via phone and email to resolve concerns promptly while maintaining a professional and courteous approach. Handle customer inquiries and tickets through Dialpad and Zendesk. Coordinate closely with drivers by providing timely updates, instructions, and operational support.…