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SuvodaServices Support

Software Support Specialist

Conshohockenonsitemid$514K$1013K

via Greenhouse

About this role

Customer Care Specialist Reports to: Manager of Customer Care Department: Services Support This is a remote-capable role with the set shift time of 12:00pm-8:00pm PST / 3:00pm -11:00pm EST. Suvoda is seeking a tech-savvy, team player who thrives in a fast-paced environment to join our team. Our ideal candidate is an analytical thinker who is motivated by helping others resolve complex, system-related issues. This individual will be a fast learner, who can maintain their composure and is not easily ruffled under pressure. Additionally, our candidate is a resourceful problem-solver who seeks out effective and efficient solutions, while leveraging their talents and skills, to assist our clients in resolving issues in real-time. Responsibilities:…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: r, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Conshohocken. We weight your proximity and willingness to relocate.

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Skills in this role

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