SwiftX Inc.Operations Center

Pickup Operations Sr Expert

Eastvaleonsitesenior$70K – $95K

Posted 1w ago · via Workable

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About this role

Manage overall pickup operations and ensure SLA compliance across service regions Monitor and improve customer pickup timeliness and operational performance Oversee driver dispatch operations and optimize daily routing efficiency Coordinate pickup operations for key accounts and large-volume customers Investigate and resolve pickup-related operational exceptions and service failures Analyze pickup operational costs and implement cost control initiatives Optimize pickup routes and dispatch planning to improve efficiency and service levels Monitor pickup KPIs, including on-time pickup rate, route utilization, service quality, and operational productivity Collaborate cross-functionally with warehouse, transportation, and customer service teams Develop operational processes and continuous impr…

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This role is based in Eastvale. We weight your proximity and willingness to relocate.

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