Technical Post Sales Support Specialist
Istanbulonsitemid
Posted today · via Workday
About this role
Job Purpose: Technical support professional provides on-site and remote support for customers. Technical support professional install, configure broad range of products sold by TD SYNNEX at an intermediate level. Their responsibilities include integrating the systems into customer application environment, monitoring the performance, logging queries of customers and responding to call-outs in a timely fashion. This position requires working after hours as well as a presence on-site as required. Moreover, they need to manage the returned parts process, talk to customers directly and create written documentation and verbal documentation. Responsibilities: Take ownership of small-medium size customer issues reported through customer calls and autosupport messages.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Istanbul. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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