Software Specialist
Remote - CANremotemid
Posted 2w ago · via Workday
About this role
Software Specialist Constellation Home B uilder Systems THE POSITION Reporting to our Customer Care Manager, the successful candidate will provide software support directly to our customers. Provides first level investigation to customer and resolution for Constellation Suite of Products. Work closely with development documenting and communicating software related issues. Accurate and timely tracking of all reported issues in our c all management tool Meets all defined service levels for unresolved problems, re-assigns ticket to the appropriate internal/external team . Applies technical aptitude (operating systems, PCs, printers, remote control utilities etc.) in resolving client issues . Advises the Customer Care Manager for sensitive Client situations .…
Read the full description on Talentmanagementsolution's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included