Tasq Staffing Solutions, Inc.Philippines - Corporate

WFM Team Lead (Makati) | Onsite

Makati Cityonsitesenior

Posted 1w ago · via Workable

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About this role

Availability: Must be amenable to start ASAP Responsibilities: Inspire and guide the Workforce Management Team to deliver exceptional scheduling, accurate forecasting, and maximize agent productivity. Partner closely with operations and HR to anticipate staffing demands and effectively tackle workforce challenges. Leverage workforce data analysis, produce insightful reports, and deploy innovative WFM tools to drive smart decision-making and enhance operational efficiency. Requirements: At least 12 months of experience in supervising a workforce management team in a BPO company, demonstrating expertise in leading teams with confidence and inspiring success.…

Read the full description on Tasq Staffing Solutions, Inc.'s site →

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Location fit

This role is based in Makati City. We weight your proximity and willingness to relocate.

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