International Customer Service Agent

ESP - Barcelonaonsite

Posted today · via Workday

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About this role

Teladoc Health International is the world's leading brand in virtual healthcare. Our services span the entire spectrum of healthcare needs, from simple to complex. We connect our users with primary, mental health and expert care. The Customer Service Agent will manage and coordinate the reception and evolution of the cases received through communication between the parties involved, offering a quality service to the patient, and acting in accordance with the client's demands and the standards set by Teladoc Health International. Role & Responsibilities - Attend to incoming requests (calls, emails, application, etc.) from various virtual care services (Expert Medical Opinion, Telehealth, mental health etc.). - Collect basic information about the patient, following the procedure.…

Read the full description on Teladoc's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in ESP - Barcelona. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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