Customer Service and Technical Support Advisor with Spanish

Barcelonaonsite

Posted 1mo ago · via Workable

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About this role

TP is looking for Customer Service and Technical Support Advisor with Spanish: Purpose of the role: We would like to have experts to become ambassadors of our brands in the coffee and culinary world according to our Client reputation and status. We would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios , (including physical stores and e commerce ), basic technical support for troubleshooting and backoffice tasks. Requirements Spoken and written communication in Spanish B2 level of English Listening and understanding capacity Empathy (Understanding others) Customer focus Problem solving and Technical learning Integrity and trust Conflict management Desirable experience Digital (User level)/ e-commerce user. Cross-Selling Up-Selling.…

Read the full description on Teleperformance Spain's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: monday

Level fit

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Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Barcelona. We weight your proximity and willingness to relocate.

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Skills in this role

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monday

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