Head of Customer Care Division
Kaunasonsitedirector$6K – $9K
Posted 2 days ago · via Workday
About this role
Head of Customer Care Division I’m Elina Dapkevičiene, Head of Sales and Customer Care Division of Telia Lietuva, and I’m currently looking for an experienced Head of Customer Care Division to join my team. In this role, you will shape the future of our customer care operations and ensure we deliver exceptional experiences to our customers every day. As a senior leader, you will drive the customer care strategy, strengthen a customer-first culture across the organization, and ensure our customer service operations contribute to sustainable and efficient business growth. Team & scope of the role As Head of Customer Care Division, you will lead a large and dynamic organization of approximately 150 customer care professionals.…
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reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
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4
Recency
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5
Location fit
This role is based in Kaunas. We weight your proximity and willingness to relocate.
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