Representative - Member Care 1

Post Oak Corporate Officeonsitemid

Posted today · via Workday

About this role

Position Title: Generalist – Member Care (Representative - Member Care 1) Reporting Manager Title: Manager - Contact Center FLSA Status: Non - Exempt Work Arrangement: Hybrid Date Created: Date Revised: 4/2026 Created By: Position Summary: In an Inbound Call Center setting, you will create exceptional member service experiences by maintaining a professional demeanor and delivering service that embodies TDECU’s Service Standards. Provides assistance and in depth trouble shooting, decision making support, and ensures quick and accurate resolutions for members and prospective members regarding their financial well being.…

Read the full description on Texas Dow Employees Credit Union's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Post Oak Corporate Office. We weight your proximity and willingness to relocate.

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