Customer Support Rep

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard. We are hiring Customer Support Reps to handle parent inquiries in Zendesk full-time. You are the first line of response for families: answering questions clearly, resolving issues quickly, and making sure every parent walks away feeling taken care of. You own your queue, you know the answer or know exactly where to find it, and you keep the tone warm and professional every single time.…