Technical Support Engineer
mid
via Ashby
About this role
On any given day at our game studio, you might:
• Provide advanced technical support for internal teams, external players, or partners, ensuring smooth operations and high-quality experiences.
• Collaborate with cross-functional teams (e.g., developers, QA, DevOps) to escalate and resolve critical issues using tools like Jira.
• Assist in deploying updates, patches, or hotfixes via MDM tools like Jamf Pro and Microsoft Intune.
• Troubleshoot and maintain network configurations, including switches, access points, and VLAN setups.
• Diagnose and resolve complex technical issues related to game development tools, build systems, live operations, or player experiences.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: python, c#, shell, aws, azure…
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
pythonc#shellawsazuregcpkubernetesdockerjenkinsgitteamsokta