Head of CRM and Retention

Londononsitedirector

Posted 1mo ago · via Teamtailor

About this role

We're partnering with a premium consumer brand that is entering an exciting new phase of growth and is looking for its first Head of Retention to build and lead its lifecycle marketing function. This is a rare opportunity for someone who loves getting hands-on. You'll own the entire retention strategy while also executing it, helping shape how customers engage with the brand across every stage of the journey. You'll be joining at a pivotal moment, with the chance to build retention capabilities from the ground up, influence commercial strategy, and play a key role in driving long-term customer growth.…

Read the full description on The Growth Foundation's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, klaviyo

2

Level fit

This role is director-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamsklaviyo

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