Head of Customer Experience - B2B Logistics
Tonbridgeonsitedirector
Posted 1w ago · via Teamtailor
About this role
About the opportunity We are partnering with an ambitious, fast-growing business operating across fulfilment, manufacturing, technology, and AI solutions to appoint a Head of Customer Experience . This is a senior leadership role for a commercially minded, people-focused leader who thrives in fast-paced environments and has a proven track record of driving customer success and revenue growth at scale. You will lead the Customer Experience function, taking ownership of revenue growth, retention, and long-term strategic partnerships across the existing customer portfolio.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Tonbridge. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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