The Hospitals Contribution Fund Of Australia

Customer Care Consutlant

Parramattaonsite

Posted today · via Workday

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About this role

Join an award winning contact centre and provide uncommon care to our members. About The Role Our Member Care Consultants are instrumental in managing the member experience for HCF Members to ensure that they always receive a personal and exceptional service over the phone. Working within a contact centre to clear targets, you will be responsible for providing outstanding service to our members and to promote HCF products and services over the phone. This is a permanent, full time role, working 37.5 hours a week from Monday to Saturday on a fixed or rotational roster with hybrid working available (after training). Contact Centre hours of operation are Monday to Friday 8am to 8pm and Saturday 9am to 1pm.…

Read the full description on The Hospitals Contribution Fund Of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Parramatta. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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