End User Support Analyst, Senior Associate
Wayneonsitesenior
Posted today · via Workday
About this role
Provides entry level end user technical support in a desktop computing environment, under direct supervision. Core Responsibilities Provides entry level technical support to address end user issues such as implementation, configurations, control, maintenance, troubleshooting, security, and usage monitoring. Resolves basic technical troubleshooting issues to ensure end user productivity. Maintains an accurate data inventory regarding end-user issues within the tracking system and according to policies and standards. Elevates more complex issues to the appropriate next level support. Learns and complies with Information Technology and Information Security policies and procedures. Participates in special projects and performs other duties as assigned.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Wayne. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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