Customer Success Specialist
Sydneyonsitemid$88K – $104K
Posted 2 days ago · via Workday
About this role
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice . Summary: We are growing our Customer Success team in APAC, and we are looking for a Customer Success Specialist to play a critical role as we strive to become the market leader across the region. This is a chance to join a close-knit, supportive team and own the onboarding and ongoing success of Clio's customers across APAC. What your team does Our APAC Customer Success team is hyper-focused on enabling our customers' success at every point they interact with Clio.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Sydney. We weight your proximity and willingness to relocate.
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