Technical Escalations Agent

Dublinonsite$53K – $72K

Posted yesterday · via Workday

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About this role

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice . Summary: Technical Escalations Agent Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice . We are currently seeking a Technical Escalations Agent to join our growing Customer Support team at Clio. This role will be based in our Dublin hub and will support coverage across EMEA as the Technical Escalations team expands its office hours.…

Read the full description on Themis Solutions's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: python, ruby, opensearch, datadog, bugsnag…

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Dublin. We weight your proximity and willingness to relocate.

Score yourself on this role.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonrubyopensearchdatadogbugsnagelkteams