Customer Advocate
Melbourneonsite
Posted 2 days ago · via Workday
About this role
Job Summary: JOB DESCRIPTION – CUSTOMER ADVOCATE Location: Melbourne, Australia Division: Fan Support Line Manager: Manager of Consumer and Client Support Contract Terms: Permanent. 38 hours per week THE TEAM The Fan Support team is responsible for managing large quantities of customer queries through inbound/outbound calls and via email in a timely and efficient manner. A major priority is to identify customer needs and provide the best solution possible. THE JOB The objective of the role of Customer Advocate is to investigate difficult cases referred by the other areas of the company.…
Read the full description on Ticketmaster India Private's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
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3
Domain experience
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4
Recency
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5
Location fit
This role is based in Melbourne. We weight your proximity and willingness to relocate.
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