Customer Communications Coordinator

Farringdononsitemid

Posted 2 days ago · via Workday

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About this role

Job Summary: Company: Live Nation Location: Farringdon, London and occasionally on-site at festivals during the summer Reports to: Customer Communications Director (Head of Escalation) Working Hours: Full time, 40 hours per week, with occasional additional weekend working over the summer festival season Contract Type: Permanent Role Description The main aims of this role of Customer Communications Coordinator are to assist the Customer Communications Director in delivering centralised customer service support across the business and helping ensure that customer complaint escalations are minimised. The role includes regular review of best practice guidelines and the collation/design of learning materials to ensure teams have a solid foundational training.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: go, monday, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Farringdon. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gomondayteams

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