Customer Service Coordinator

Helsinkionsitemid

Posted 2 days ago · via Workday

About this role

Job Summary: JOB DESCRIPTION – CUSTOMER SERVICE COORDINATOR Location: Helsinki, Finland. Division: Ticketmaster Finland Line Manager: Fan Support Manager – Ticketmaster Finland Contract Terms: Full time 37.5h/week, Fixed term (1 year maternity leave cover) THE TEAM The Fan Support Team guides our fans through the entire event journey – before, during, and after the show. We assist with everything from ticket‑purchasing questions to what fans need in order to access and enjoy the event. Our team handles a wide range of inquiries across all event types, including music, comedy, theatre, sports, and attractions. At Ticketmaster, we love music, culture, and sports – and so do our customers.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Helsinki. We weight your proximity and willingness to relocate.

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Skills in this role

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