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TiltSeller Support Agent
remote
via Ashby
About this role
TL;DR 🛸
Tilt is building a new way to buy and sell, live. Sellers run their business through us. When something breaks, a payout, a shipping issue, a live-room glitch, you're the one who fixes it.
This is for someone who wants to sit at the centre of seller experience as we scale. You'll manage the moments that make or break trust: sorting problems fast, keeping sellers calm, and turning a bad day into a reason they stick around. It's hands-on, fast-paced work, and it only works if you genuinely care about the person on the other end of it.
ABOUT TILT
Tilt’s mission is simple: Make Commerce Alive.
From static store website builders to impersonal marketplaces, today's ecosystem is aging fast.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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