TR01 (FCRS = TR001) Novartis Sağlık, Gıda Ve Tarım Ürünleri San. Ve Tic. A.Ş.

Customer Excellence Operations Manager

Santo Amaroonsitemanager

Posted today · via Workday

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About this role

Band Level 5 Job Description Summary #LI-Hybrid Location: São Paulo, SP This role is based in São Paulo, SP. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. The Customer Excellence Operations Manager is responsible for leading the Customer Excellence Operations organization, ensuring operational excellence, governance, compliance, performance management, and continuous improvement across Patient Support Programs (PSPs), Events Excellence, Data & Performance, and Central Operations.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: power bi, sigma, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Santo Amaro. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

power bisigmateams

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