Customer Success & Analytics Lead
Hong Kongonsitesenior
Posted 2 days ago · via Workday
About this role
TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview .This role is responsible for managing the end-to-end customer lifecycle, from onboarding and engagement through to retention and growth. It focuses on building strong client relationships, monitoring customer health, and using data-driven insights to identify risks, opportunities, and actionable recommendations. The role also acts as a key bridge between clients and internal teams, ensuring customer feedback supports product adoption, service improvement, and long-term business success. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hong Kong. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Trans Union
- View →French speaking Voice Office Operations Representative (Remote)Remote - South Africa
- View →Senior Finance Business PartnerLeeds, United Kingdom
- View →Sr. Advisor - Product ManagementBengaluru
- View →Lead DevSecOps EngineerLeeds, United Kingdom
- View →QA EngineerBengaluru
- View →Talent Acquisition ConsultantChicago, Illinois
