Premier Customer Relationship Manager

Chicagoonsitemanager$79K$131K

Posted yesterday · via Workday

About this role

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Premier Customer Relationship Manager will serve as the primary point of contact for TransUnion’s top-tier B2B clients, driving a seamless customer experience through escalation management, service level oversight, and Root Cause Analysis (RCA). This role partners cross-functionally to coordinate incident communications, deliver performance insights, and strengthen client relationships while supporting continuous program improvements. In this role you will report to the IT Support Manager. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.…

Read the full description on Trans Union's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: splunk, teams, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Chicago. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

splunkteamssalesforce

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