Sr. Desktop Support Specialist

India - Remoteremotesenior

Posted 5 days ago · via Workday

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About this role

Location and Timings India – Remote PST Hours Responsibilities: Extremely proficient in Tier I, II & III Troubleshooting of Laptop Hardware/Software & Associated Peripherals, Windows-OS, Microsoft/Generic Applications, and basic knowledge of iOS devices, etc. Office 365 Administration – Exchange, SharePoint, Endpoint & Teams Administration Knowledge of configuring, monitoring, security, and inventory tools in end-user devices. Working knowledge of Microsoft Azure, Intune and basic understanding of AWS and Networking principles. Basic understanding of Windows Server OS and efficiency in Azure, On-Prem Active Directory and Group Policy Proficient in Anti-Virus/EDR management High level knowledge of Ticketing Systems and identifying trends from those systems.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: powershell, aws, azure, teams

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

powershellawsazureteams

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