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TSG Platforms (Ireland)

Customer Service Agent

Yerevan Officeonsite

Posted yesterday · via Workday

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About this role

Customer Service Agent Customer Service Agent As a Customer Service Specialist, we need you to: Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media Provide customers with the data regarding new and existing services/campaigns Register Customer problems and requests correctly and accurately Verify any kind of information related to subscribers Follow high-security level of customer data confidentiality Follow company standards in customer service Proper knowledge of Company products/ services/promotions/standards. We need you to have: Fluency in Armenian, good knowledge of Russian, and English will be considered a plus. Excellent Communication Skills Multitasking skills Stress tolerance Adaptive to changes Quick learner.

Read the full description on TSG Platforms (Ireland)'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Yerevan Office. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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