Systems Support Engineer
Downers Groveonsitemid
Posted 3 days ago · via Lever
About this role
Tusker helps organizations build secure, scalable cloud environments that evolve with their business. From migration to modernization, we design dependable, efficient infrastructure that simplifies complexity and keeps your operations running smoothly at every stage. We are seeking a System Support Engineer to be the front-line support position dedicated to the quick response, diagnosis, and resolution of customer issues. This position will utilize a variety of tools and resources to address trouble tickets related to hardware, software, and internet-based issues. The System Support Engineer must have the ability to handle difficult situations, at the same time meeting the communication needs of customers and co-workers with courtesy and efficiency.
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Downers Grove. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included