Uber FreightTransportation Management

Customer Service Specialist I

Monterreyonsitemid

via Greenhouse

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About this role

Schedule: Full Time Job Type: On-site Salary Type: Salaried Req#: 3172 About the Role Supporting day-to-day aspects of planning, cleaning errors, booking, shipping, and tracking shipments. Managing carrier relationships through constant communication to obtain load status and proactively monitor shipments through pick-up, transit, delivery, and empty return to ensure on-time performance. Maintaining the TMS updated with the correct load status (loaded, pick-up, documents retrieved, border crossed, delivery) and planning all loads in a timely manner. Prioritizing orders and adjusting schedules to ensure customer priority requirements are met.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: less, teams

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Monterrey. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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