Customer Support Specialist II 4x4 Night Shift - Monterrey

Schedule: Fulltime -4x4 Night Shift. Job Type: Onsite Salary Type: Salary Req: #2865 No immigration sponsorship or transfer available for this role. About the Role Join our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment scheduling, tracking, and resolution of delivery exceptions. You’ll work in a dynamic environment, collaborating with a team of 10–20 people and partnering with multiple groups to deliver outstanding service to carriers and customers. This shift also follows the 4x4 scheme, but with a schedule from 9:00 p.m. to 7:00 a.m. That is, you work four nights in a row and then rest for four nights before returning to your next cycle. requires working on Mexican holidays while observing U.S.…