Customer Service Advocate | Resource Department | UMC Physicians

City Bank Bldg-Suite 160onsite

Posted today · via Workday

About this role

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas®. ______________________________________________________________________________ **Join UMC Physicians: Where Employee Satisfaction Soars at 96%!** Title: Customer Service Advocate – Full time Department: Resource Department – UMC Physicians Description We are seeking a full-time team member in the Resource Department. The Customer Service Advocate (CSA) serves as direct contact for patients via telephone, in-person, or online platform. The CSA is responsible for scheduling patients, verifying insurance, collecting payments, and exemplifying the Service is our Passion culture.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in City Bank Bldg-Suite 160. We weight your proximity and willingness to relocate.

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