Agente de Servicios y Agendamiento / Bogotá (Modalidad Híbrido)
Bogotaonsite
Posted today · via Workday
About this role
What success looks like in this role: • Adquiere familiaridad con los conceptos, procedimientos y metodologías de Operaciones de Campo Globales. • Con orientación, realiza tareas rutinarias de Operaciones Globales de Campo, incluyendo: o Recibir y responder a solicitudes de clientes y miembros de Ingeniería de Campo, o Crear, validar y rastrear tickets de servicio dentro del sistema/herramientas de Gestión de Fuerzas de Despacho de Unisys, o Reservar citas con clientes, o Arreglar servicios de acceso, o Coordinar partes esenciales, o Mantener el centro de llamadas, y o Monitorizar los acuerdos de nivel de servicio (SLAs) y o Comunicarse con equipos multifuncionales para garantizar un proceso fluido y cohesionado.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, express
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bogota. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
lessexpress
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