Customer Service Representative
remotemid
via Ashby
About this role
CUSTOMER SERVICE REPRESENTATIVE
Location: Fully Remote )
Job Type: Full-Time
Love helping people and solving problems fast? We’re looking for someone who can deliver high-quality customer experiences at scale, while keeping every interaction clear, human, and efficient. This is a hands-on role where responsiveness, empathy, and execution matter every day.
ABOUT UPROOT CLEAN
Uproot Clean is a fast-growing, performance-driven consumer brand built for pet owners. We create high-performance, eco-friendly cleaning solutions designed to make life easier without compromising sustainability.
Customer experience is at the core of our brand. Every interaction matters, and how we show up for our customers directly impacts retention, trust, and growth.
THE ROLE…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams