Customer Success Manager (APAC)

remotemanager

via Ashby

About this role

Customer Success Manager – Oman (Muscat) Job Description - Customer Success Manager About Uptime AI Uptime AI is a leading industrial AI company helping process industries improve reliability, reduce downtime, and optimize operations through advanced analytics and domain expertise. Role Overview We are looking for a Customer Success Manager (CSM) to act as a trusted partner to our customers in Oman, driving adoption and ensuring measurable business outcomes from UptimeAI’s platform. This role focuses on bridging operations, data, and decision-making—enabling customers to translate insights into actions that improve reliability, efficiency, and cost outcomes. Work Structure is Hybrid, however, the role involves regular on-site engagement with customers across key industrial…

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reqspace match rubric

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1

Skills match

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2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

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4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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