Senior Account Manager

Company: Mercer Description: Helps prepare, manage, implement and achieve business plans and goals. Strengthens effective long term relationships with key client decision makers and frequently monitors political, management and other changes within the client organizations to preserve and protect the Company's relationship with the client. Takes a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards. Recognizes and capitalizes upon revenue generation, growth and other opportunities by actively developing additional business from existing portfolio and other sources. Works to implement successful account retention and defense strategies to ensure business is retained.…