Service Management Advisor
Office: Mexico - Querétaroonsite
Posted today · via Workday
About this role
Make a difference. Be happy. Grow your career. The Service Management Advisor possesses an advanced understanding of ITIL process and principals. Responsibilities include the oversight of service delivery processes, ensuring Service Level Agreements (SLAs) and Key Performance Indicators (KPI’s) for information technology services across the organization are delivered according to industry and contract specifications and to s upport the business with industry best practices by implementing system controls, service delivery within incident, request, problem management, knowledge management and change approval boards, standards, and processes.…
Read the full description on USA102 Nordic Consulting Partners's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Office: Mexico - Querétaro. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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