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USA102 Nordic Consulting Partners

Service Management – Senior Advisor

US - Nationalonsitesenior

Posted today · via Workday

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About this role

Make a difference. Be happy. Grow your career. The Service Management Senior Advisor serves as a senior-level ITSM subject matter expert responsible for overseeing service delivery performance across one or more managed services clients. This role provides strategic guidance, governance, and operational oversight to ensure services are delivered in alignment with contractual obligations, ITIL best practices, organizational standards, and customer expectations. The Senior Advisor partners closely with client stakeholders, delivery leadership, Service Desk, Application Support, and ServiceNow teams to drive service excellence, improve customer experience, reduce operational risk, and implement continual service improvement initiatives.…

Read the full description on USA102 Nordic Consulting Partners's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in US - National. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

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