Command Center Communications Operator

Monitor multiple communication channels including radios, phones, and surveillance systems to maintain situational awareness Monitor officer activity, respond to any officer report, monitor tours, check points, and incident reports Receive, document, and dispatch incidents, service calls, and emergency notifications promptly and accurately Coordinate with field officers, emergency responders, and management to relay critical information Maintain detailed records of communications and incident reports in the system Utilize computerized dispatch and surveillance software effectively Respond to alarms and coordinate emergency response protocols Conduct routine checks of communication equipment and report malfunctions Provide exceptional customer service via telephone and radio communications…