Customer Care Specialist II
AZ_Mesa_HQonsitemid
via Greenhouse
About this role
Position Overview
Are you looking for your next BIG career move? You are a great fit for this role if you are a stand up individual, ready to put our customers first and provide top notch support on a passionate team.
This is not your average contact center! We take your success seriously! Our team has created a clear & dedicated training program that enables you to perfect your skills & become a universal agent here at Verra Mobility. Our program is built in layers for your career growth, we want you to own it!
What you'll do
The successful individual will provide information and services to rental car customers for any tolls or violations incurred during their rental.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in AZ_Mesa_HQ. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included