Manager, Customer Experience & Payment Integration Operations

Remote USRemote (US)manager$68K$123K

Posted yesterday · via Workday

About this role

Provide strategic leadership for a complex, systems powered service environment to ensure critical services and platforms meet Customer Experience and Payment Integration (CE/PI) business needs. Manage a team supporting enterprise and divisional projects, strategic initiatives, and system implementations, setting the direction for operations and operational improvement work efforts across product, eligibility, and business partner support functions. Drive alignment of enterprise priorities into operational execution across servicing, system integration, and workflows, to support cross-functional coordination, intake prioritization, and operational readiness for scalable, compliant, and efficient service delivery.…

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What we'd score you on

reqspace match rubric

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1

Skills match

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2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

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