W
WargamingenRegional IT (10005827)

Service Desk System Administrator

Vilniusonsite

via Greenhouse

About this role

Job Overview The local IT team in the Vilnius office is looking for a polite, helpful, communicative, and responsible new member. The Service Desk Administrator will serve as the first point of contact for technical support, ensuring timely resolution of IT-related issues and maintaining a high level of customer satisfaction. The candidate should not be afraid of routine work and new challenges. This role requires strong problem-solving skills, technical knowledge, and the ability to communicate effectively with users of varying technical expertise. Reports to IT Team Lead What will you do? Respond to and resolve service desk tasks via communication in MS Teams, ticketing system, or in-person support. Troubleshoot hardware, software, and network issues for end-users.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: mode, jira, teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Vilnius. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

modejirateams

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