Customer Support Representative - LATAM
remotemid$18K – $21K
via Ashby
About this role
Hi! 👋 I’m Gerda, Head of Customer Support at WeTravel. I’ve been with WeTravel for quite some time and have truly enjoyed growing with the company. I’m based in beautiful Lithuania🇱🇹, and I’m excited to find a new Customer Support Representative to join our amazing global team!
In this role, you’ll be on the front lines helping travel organizers around the world get the most out of our platform. From resolving customer issues and answering product questions, to improving our help center and collaborating across teams, your work will have a direct impact on the success and satisfaction of our users.
If you’re passionate about helping people, love problem-solving, and thrive in a fast-paced, international environment—we’d love to meet you!
HOW WE WORK…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: rest, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
restteams